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Creator Digital Media Privacy Policy

Creator Digital Media LLC (“Creator Digital Media,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, book an appointment, submit a form, or otherwise interact with our business.

This Privacy Policy applies to information collected through https://www.creatordigitalmedia.com and through related business communications and systems operated by Creator Digital Media LLC.


Information We Collect

We may collect the following categories of information:

Personal Information You Provide

When you contact us, submit a form, book an appointment, or communicate with us, we may collect:

Name

Email address

Phone number

Business name

Website URL

Service inquiry details

Appointment details

Any other information you choose to provide


Communication Information

If you communicate with us, we may collect records of those communications, including:

Email correspondence

Contact form submissions

Appointment requests

Call records and call-related logs

Notes related to inquiries and service requests


Technical and Usage Information

When you visit our website, we may automatically collect certain information, such as:

IP address

Browser type

Device type

Operating system

Pages visited

Time spent on pages

Referring website or source

Cookie and tracking data


How We Collect Information

We collect information in several ways, including:

Directly from you when you complete a form, contact us, or book an appointment

Automatically through cookies, tracking technologies, and website analytics tools

Through our CRM, funnel, automation, and communications systems

Through call handling and call-related tracking systems

From service providers that support website, booking, communication, and business operations


How We Use Information

We may use collected information to:

Respond to inquiries and customer service requests

Schedule and manage appointments

Provide services and digital products

Operate, manage, and improve our website and business systems

Send service-related emails and operational communications

Monitor and improve website performance and user experience

Maintain records of communications and service requests

Detect, prevent, or address fraud, abuse, security issues, or technical problems

Comply with legal obligations

Enforce our business terms and policies


SMS & Communications

Creator Digital Media LLC currently does not use SMS messaging as part of its active customer communications program. However, this section explains how SMS communications will be handled if SMS is enabled in the future.

Users may opt in to receive text messages from Creator Digital Media LLC by submitting their phone number through a website form, appointment booking form, contact request form, or other consent-based method that clearly discloses the intent to receive text messages.

If SMS messaging is enabled, message types may include:

Appointment confirmations and reminders

Responses to customer inquiries

Service-related updates

Follow-up communications related to requested information or services


Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any text message. For assistance, reply HELP or contact us using the information listed in the Contact Information section below.

Consent to receive text messages is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Creator Digital Media LLC does not sell, rent, or share customer opt-in data for marketing purposes. Creator Digital Media LLC does not share SMS consent with affiliates or third parties for promotional or marketing use.


Data Sharing Policy

We do not sell your personal information.

We may use service providers and subprocessors to operate our business and website, including providers that support website hosting, CRM functions, communication systems, appointment scheduling, analytics, domain services, and related operations. These providers may process information only as needed to perform services on our behalf and under appropriate confidentiality and data protection obligations.

We do not provide personal information to third parties or affiliates for their own marketing or promotional use.

We do not sell, rent, or provide lead data for marketing or promotional purposes.

We do not share customer opt-in data for marketing purposes.

We do not share SMS consent with affiliates or third parties for marketing or promotional purposes.

We may disclose information only in limited circumstances, such as:

To service providers acting on our behalf to support operations

To comply with law, regulation, legal process, or enforceable governmental request

To protect the rights, safety, and security of Creator Digital Media LLC, our users, or others

In connection with a business transfer, merger, reorganization, or sale, subject to applicable privacy protections


Cookies & Tracking Technologies

We use cookies and similar tracking technologies on our website.

These technologies may be used to:

Support core website functionality

Analyze website traffic and usage patterns

Improve website performance and user experience

Understand how visitors interact with our pages, forms, and booking tools

Cookies may include essential cookies, analytics cookies, and other tracking tools used through our website or integrated platforms.

You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the website.


Data Security Practices

We use reasonable administrative, technical, and physical safeguards to help protect personal information from unauthorized access, loss, misuse, alteration, or destruction.

These measures may include:

Secure access controls

Platform-level security protections

Restricted access to business systems

Monitoring and management of communication records and contact data

No method of transmission over the Internet or method of electronic storage is completely secure. While we take reasonable steps to protect information, we cannot guarantee absolute security.


Data Retention

We retain personal information only for as long as reasonably necessary to:

Fulfill the purposes described in this Privacy Policy

Provide services and respond to inquiries

Maintain business and communication records

Comply with legal, regulatory, tax, accounting, or operational requirements

Resolve disputes and enforce agreements

Retention periods may vary depending on the type of information and the reason it was collected.


Third-Party Services

Creator Digital Media LLC uses GoHighLevel as its primary CRM, funnel builder, automation platform, and communications system. GoHighLevel may process and store contact data, form submissions, communications, appointment details, notes, automation workflows, and related customer interaction records on our behalf.

GoHighLevel may also support functions such as:

Contact management

Email communications

Appointment scheduling

Call handling and call-related logging

Website forms and funnel activity

Workflow automations

In addition to GoHighLevel, we may use other third-party providers to support business operations, such as domain, hosting, analytics, calendar, email, telephony, or related infrastructure services.

Those providers are used only to support Creator Digital Media LLC’s business operations and service delivery. They are not authorized to use your information for their own marketing purposes based on information collected through our business.


Your Rights & Choices

Depending on where you are located and subject to applicable law, you may have the right to:

Request access to personal information we hold about you

Request correction of inaccurate information

Request deletion of your information, subject to legal and operational obligations

Request limitation of certain processing activities

Opt out of certain communications

Manage cookie preferences through your browser settings

To make a privacy-related request, contact us using the information below. We may need to verify your identity before completing certain requests.


Opt-Out Instructions

You may opt out of promotional or non-essential communications as follows:

Email: Follow the unsubscribe instructions in the email, if provided, or contact us directly

SMS: Reply STOP to any message to opt out

SMS Help: Reply HELP for assistance

Cookies: Adjust your browser settings to manage or disable cookies

Operational, transactional, legal, and service-related communications may still be sent when necessary.

Children’s Information

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.


Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, technologies, or services.

Any updates will be posted on this page with a revised effective date. Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Creator Digital Media LLC
6462 Losee Rd 110 - Unit #927
North Las Vegas, NV
  89086
United States

Email: [email protected]
Phone: (619) 972-6385
Website: https://www.creatordigitalmedia.com


Last Updated: April 3, 2026