Creator Digital Media LLC (“Creator Digital Media,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, book an appointment, submit a form, or otherwise interact with our business.
This Privacy Policy applies to information collected through https://www.creatordigitalmedia.com and through related business communications and systems operated by Creator Digital Media LLC.
Information We Collect
We may collect the following categories of information:
Personal Information You Provide
When you contact us, submit a form, book an appointment, or communicate with us, we may collect:
Name
Email address
Phone number
Business name
Website URL
Service inquiry details
Appointment details
Any other information you choose to provide
Communication Information
If you communicate with us, we may collect records of those communications, including:
Email correspondence
Contact form submissions
Appointment requests
Call records and call-related logs
Notes related to inquiries and service requests
Technical and Usage Information
When you visit our website, we may automatically collect certain information, such as:
IP address
Browser type
Device type
Operating system
Pages visited
Time spent on pages
Referring website or source
Cookie and tracking data
How We Collect Information
We collect information in several ways, including:
Directly from you when you complete a form, contact us, or book an appointment
Automatically through cookies, tracking technologies, and website analytics tools
Through our CRM, funnel, automation, and communications systems
Through call handling and call-related tracking systems
From service providers that support website, booking, communication, and business operations
How We Use Information
We may use collected information to:
Respond to inquiries and customer service requests
Schedule and manage appointments
Provide services and digital products
Operate, manage, and improve our website and business systems
Send service-related emails and operational communications
Monitor and improve website performance and user experience
Maintain records of communications and service requests
Detect, prevent, or address fraud, abuse, security issues, or technical problems
Comply with legal obligations
Enforce our business terms and policies
SMS & Communications
Creator Digital Media LLC currently does not use SMS messaging as part of its active customer communications program. However, this section explains how SMS communications will be handled if SMS is enabled in the future.
Users may opt in to receive text messages from Creator Digital Media LLC by submitting their phone number through a website form, appointment booking form, contact request form, or other consent-based method that clearly discloses the intent to receive text messages.
If SMS messaging is enabled, message types may include:
Appointment confirmations and reminders
Responses to customer inquiries
Service-related updates
Follow-up communications related to requested information or services
Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any text message. For assistance, reply HELP or contact us using the information listed in the Contact Information section below.
Consent to receive text messages is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Creator Digital Media LLC does not sell, rent, or share customer opt-in data for marketing purposes. Creator Digital Media LLC does not share SMS consent with affiliates or third parties for promotional or marketing use.
Data Sharing Policy
We do not sell your personal information.
We may use service providers and subprocessors to operate our business and website, including providers that support website hosting, CRM functions, communication systems, appointment scheduling, analytics, domain services, and related operations. These providers may process information only as needed to perform services on our behalf and under appropriate confidentiality and data protection obligations.
We do not provide personal information to third parties or affiliates for their own marketing or promotional use.
We do not sell, rent, or provide lead data for marketing or promotional purposes.
We do not share customer opt-in data for marketing purposes.
We do not share SMS consent with affiliates or third parties for marketing or promotional purposes.
We may disclose information only in limited circumstances, such as:
To service providers acting on our behalf to support operations
To comply with law, regulation, legal process, or enforceable governmental request
To protect the rights, safety, and security of Creator Digital Media LLC, our users, or others
In connection with a business transfer, merger, reorganization, or sale, subject to applicable privacy protections
Cookies & Tracking Technologies
We use cookies and similar tracking technologies on our website.
These technologies may be used to:
Support core website functionality
Analyze website traffic and usage patterns
Improve website performance and user experience
Understand how visitors interact with our pages, forms, and booking tools
Cookies may include essential cookies, analytics cookies, and other tracking tools used through our website or integrated platforms.
You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the website.
Data Security Practices
We use reasonable administrative, technical, and physical safeguards to help protect personal information from unauthorized access, loss, misuse, alteration, or destruction.
These measures may include:
Secure access controls
Platform-level security protections
Restricted access to business systems
Monitoring and management of communication records and contact data
No method of transmission over the Internet or method of electronic storage is completely secure. While we take reasonable steps to protect information, we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as reasonably necessary to:
Fulfill the purposes described in this Privacy Policy
Provide services and respond to inquiries
Maintain business and communication records
Comply with legal, regulatory, tax, accounting, or operational requirements
Resolve disputes and enforce agreements
Retention periods may vary depending on the type of information and the reason it was collected.
Third-Party Services
Creator Digital Media LLC uses GoHighLevel as its primary CRM, funnel builder, automation platform, and communications system. GoHighLevel may process and store contact data, form submissions, communications, appointment details, notes, automation workflows, and related customer interaction records on our behalf.
GoHighLevel may also support functions such as:
Contact management
Email communications
Appointment scheduling
Call handling and call-related logging
Website forms and funnel activity
Workflow automations
In addition to GoHighLevel, we may use other third-party providers to support business operations, such as domain, hosting, analytics, calendar, email, telephony, or related infrastructure services.
Those providers are used only to support Creator Digital Media LLC’s business operations and service delivery. They are not authorized to use your information for their own marketing purposes based on information collected through our business.
Your Rights & Choices
Depending on where you are located and subject to applicable law, you may have the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of your information, subject to legal and operational obligations
Request limitation of certain processing activities
Opt out of certain communications
Manage cookie preferences through your browser settings
To make a privacy-related request, contact us using the information below. We may need to verify your identity before completing certain requests.
Opt-Out Instructions
You may opt out of promotional or non-essential communications as follows:
Email: Follow the unsubscribe instructions in the email, if provided, or contact us directly
SMS: Reply STOP to any message to opt out
SMS Help: Reply HELP for assistance
Cookies: Adjust your browser settings to manage or disable cookies
Operational, transactional, legal, and service-related communications may still be sent when necessary.
Children’s Information
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, technologies, or services.
Any updates will be posted on this page with a revised effective date. Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.
Contact Information
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Creator Digital Media LLC
6462 Losee Rd 110 - Unit #927
North Las Vegas, NV 89086
United States
Email: [email protected]
Phone: (619) 972-6385
Website: https://www.creatordigitalmedia.com
Last Updated: April 3, 2026